Green Dot Bank is now facing a lawsuit for bank fraud after numerous customers have reported experiencing frozen accounts and missing funds.
For months now, I’ve been reporting the stories of several Green Dot Bank victims, many of which have been retirees.
A business customer who works with the senate banking committee in DC says that Green Dot had placed a hold on $30k upon opening a business account.
The committee is reviewing the case for a federal class action lawsuit on behalf of small business owners, the company said.
The user says they also planned to drop a separate lawsuit on Monday for bank fraud.
“Well, People I just got screwed out of $30K by Green Dot. Yeap, $30K. I used Quick Books Money to open my business account and you guessed it Green Dot is their banking system they send you to, so I signed up and my first business invoice payment was accepted by Green Dot, but the cash NEVER SHOWED UP IN MY ACCOUNT!!!
They sent me an email asking for my Contract Agreement (my private Info), bank statements, and Proof of identity. WTH, do they need that for.
Unfortunately for them, I actually work with the senate banking committee in DC, and know that they are breaking the law, once they accepted my payment as a bank they then became responsible to transfer my cash into my account within 72 by LAW.
So now I have a real case that the committee is reviewing for a federal class action lawsuit on behalf of small business owners, and did I mention that I plan to drop a lawsuit Monday morning for bank fraud,” NGS LLC said.
Related: The US Treasury Direct is Now Freezing Customer Accounts
Green Dot Bank Fraud Cases
Green Dot Bank has had numerous fraud reports come out directly from customers nationwide.
Majority are coming from average citizens.
“I had fraud on my card on 8/23 and had to have a new card expedited. It has been a nightmare. Card finally showed up on 9/1 but has not worked. I have reached out to the corporate resolution department and I have been told so many different answers that I can’t believe anything they say! I am now unable to access my funds and no one knows when that will be corrected,” says one customer.
Green Dot Bank, which offers banking and debit card services to people who shop at Walmart, has been giving multiple users problems with accessing their funds.
Customers say the bank is freezing their accounts and have gone days, and in some cases weeks, with holds on their accounts.
The bank, which has 33 million customers, initially said account balances and transactions were impacted by an issue with a payment processing partner.
Now, the bank says its systems are fully up and running – but customers say the problems persist.
Florida resident Mary Cannon said she’s still having trouble.
Cannon has been unable to access her IRS tax refund of more than $7,000 since mid-July.
She said there remains a suspicious-activity hold on her account that she believes is erroneous and that she has been unable to resolve with the bank.
“They giving me the runaround,” she said.
Tennessee resident Sara Morgan has also been unable to access funds from, or make purchases through, her account for six days and counting.
“I’m beyond stressed,” she said in an email. “[I’m] having to pay bills with credit cards. I don’t see how they can get away with not having alternative access for people to get their money.”
This is a developing story – are you experiencing issues with your bank? Leave you stories in the comment section down below.
Also Read: Chase Customers Now Unable to Access Money Through ATMs
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