A US bank is now prohibiting customers from withdrawing money according to several more users reporting to FrankNez.
Last week we reported that Green Dot Bank had been freezing some retiree accounts when a customer reported a painful experience that many others are facing today.
Beth Williams, 78, said she has been a WMC cardholder for 10 years now and has been unable to gain access to her WMC/Green account for 20 days since August 4.
“Since August 4th I have been unable to access my WMC debit card account. On August 3rd I noticed 2 unauthorized charges & immediately contacted WMC/Green. My account had to be frozen per CS/ RESOLUTION dept.
I have been calling and spending hours on hold to reach CS trying to find out when my expedited replacement card is arriving! CS has given to me 4 extended dates when I’ll get my replacement card.
The flimsy CS explanations: 1st-upgrade system & 2nd having technical difficulties! I was told today by CS that the card is to arrive on or before August 27th, and by standard mailing. I am panicking and afraid that I’m being lied to,” she reported to FrankNez.
Gloria Templeton says she has been unable to access her account for four weeks!
“I use a Walmart money card and can’t get my money for going on 4 weeks now. I’m getting the run around it’s bullshit.”
Tom Lowry says he’s having a similar experience and has not been able to get a hold of proper customer service.
“I’ve had the same experience. I have not been able to withdraw cash from my Green Dot account for a week now. I’ve also been unable to talk to a human at Green Dot bank while trying to get any answers as to why.”
The bank, which has 33 million customers, initially said account balances and transactions were impacted by an issue with a payment processing partner.
Now, the bank says its systems are fully up and running – however, many customers continue to experience being unable to withdraw money from the US bank.
Related Banking News Today
Coinbase CEO Brian Armstrong took conducted a poll after a user said their Bank of America account had been closed for no apparent reason after a 15-year run.
The Bank of America customer stated that they do Coinbase transactions directly from the bank.
“This is a war on Bitcoin & crypto”, they said on Twitter.
At the time of this publication, more than 1,400 users voted to have been affected by a similar or same occurrence.
“Closed my account with them in 2010 after 10yrs. Worst bank I ever had,” said one user.
“Following the recent lawsuits by the U.S. Securities and Exchange Commission (SEC) against major crypto players Binance and Coinbase, banking institutions have grown cautious about engaging with these firms,” says Coinpedia.
But this isn’t Bank of America’s first rodeo in violating its customers.
The Consumer Financial Protection Bureau announced Tuesday that an investigation found that Bank of America harmed hundreds of thousands of customers across multiple product lines over a period of several years through a series of illegal practices.
Bank of America is paying a whopping $250 million fine for double charging insufficient fund fees and opening new accounts without customer’s knowledge or consent.
While not everyone may be experiencing Bank of America freeze or close their bank accounts relating to crypto, it’s undoubtly a mess for those who are.
Also Read: TD Bank is Now Under Federal Investigation
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