More and more JPMorgan Chase (NYSE:JPM) customers are now beginning to report missing deposits from the bank.
Earlier this month, numerous Chase customers were unable to access money through ATMs in California and other parts of the United States, including Texas, Florida, Ohio, New York City, Arizona, and many others.
And according to the company, more than 16,000 ATMs were affected nationwide.
Last week several users also reported being unable to use their debit cards to withdraw cash, with some even seeing double charges on their accounts.
Now Chase customers have begun to report missing deposits from the bank up to a week after getting paid.
“I haven’t received my deposit yet,” says Sharon Stone.
“Deposit finally went through (was suppose to be a instant deposit so still annoyed it took almost 24 hours) but transactions are still not showing up accurately,” says Daisy.
“I just deposited some money into my debit account from the Apple Cash instant transfer and it’s still not showing up in my bank account,” says Jess Coronado.
“I’ve been dealing with this since yesterday. How are they going to have this kind of problem for days now…makes no sense. Card declining, not showing deposits, not reflecting purchases,” says Amanda, another bank customer.
While not every JPMorgan Chase customer might be experiencing these issues, it sure is an inconvenience for those who are.
Recently, Chase users were also reporting being locked out of their accounts completely with 71% of reports having to do with login issues.
The banking industry may not be as sound as other have led the public to believe.
Here are other developments happening today.
Other Bank News Today
Wells Fargo is now freezing bank accounts according to new reports from a customer, which has now led to a lawsuit.
“Wells Fargo seized a customer’s funds and shut down his bank account over a legitimate $207,765 deposit.
Ethan Parker says he opened a new account at the bank late last year specifically to deposit a large check that he received after the death of his adoptive mother.
But 15 days after the deposit, Parker says Wells Fargo shuttered the account, took the funds and accused him of forging the check,” reports DH.
According to the lawsuit, Parker then obtained a letter from the firm that issued the check to confirm its legitimacy.
But the bank was not swayed and continued to deny Parker access to the funds without “adequate explanation.”
The lawsuit asks the courts to force Wells Fargo to release the funds, and says Parker has been damaged in an “amount to be proved at trial.”
In a statement to Triangle Business Journal, a Wells Fargo spokesperson says the bank plans to defend its actions.
“We strongly disagree with the allegations made in the suit filed by Mr. Parker, and will defend our position as we believe Wells Fargo took the appropriate actions.”
Parker says he’s now unable to make house payments, and his lawyers say they’re looking for other people whose accounts were “improperly closed” by the bank over accusations of fraud.
But Wells Fargo isn’t the only bank freezing customer accounts.
The US Treasury Direct (TreasuryDirect) has left users without access to their accounts from weeks to months according to several reports.
Bank of America had also frozen more than 1,000 accounts connected to Coinbase this past summer.
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