Chase transactions are now getting declined in the banks latest painful scandal as customer reports surge on Downdetector.
Several Chase customers have been reporting being unable to make purchases both online and in-person during the Black Friday events and specials happening this past weekend.
Chase reported to customers that the bank was having problems globally, a massive concern for those banking with the giant.
“I’m trying to take advantage of Black Friday deals for multiple items for a golf simulator bar I’m opening soon (TVs, CPUs, graphics cards and such).
Totally unimpressed but have taken screen shots of everything I’ve been declined to purchase due to issues today.
I hope they’ll make it right……otherwise I’m gone after many, many years,” says Pete, a Chase customer.
“Yep, failed to work for America Airline and Amazon Prime and it’s a Prime Card.
This is probably costing retailers hundreds of millions in sales.
I switched used another, but some might only have one option,” said another user on Friday.
“Saw a bunch 10ish $1 debits and credits to my transaction history, while trying to figure out why my card was being declined at AT&T while I paid my T-Mobile bill while waiting on a response from AT&T.
Called Chase and was told I would have to “call back in a few hours they are having global problems right now”.
If she would have said the sky is falling I would feel better,” says Tommy Reames.
Many Chase customers were not able to complete their purchases during Black Friday deals due to the banks technical difficulties.
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Other Banking News Today
A massive US bank unexpectedly closes customer accounts in its latest scandal leaving the affected user unable to buy groceries.
The Bank of America customer has claimed that all of her credit cards were abruptly canceled with no warning even though she never missed a payment.
Jessica, a customer of 20 years, said she was ready to “eat the rich” for dinner when she couldn’t afford to buy her groceries, reports The-Sun.
In a video, the TikToker opened by saying she had been struggling to balance her financial debt with her credit card payments.
The hiked interest rates and increased cost of living left her in a critical situation, and she had to call Bank of America for some help.
She told the bank that she had been a valued customer who hadn’t missed a payment for 20 years and asked what her options were.
“I talked to them about one particular card that is just out of control,”
she said, explaining that the minimum amount required to pay each month was too high.
The bank offered her a deal that would give her a lower minimum and decreased interest rate for 60 months, but she had to cancel the credit card.
“So I’m like that sucks, but it’s OK because I have other cards,” she said.
Jessica explained that she had opened other accounts to supplement rent payments that she couldn’t afford at the moment and fund monthly subscriptions necessary for her job.
Before agreeing to the deal, Jessica said that she made sure to ask that her other cards would remain open.
She was thinking, in particular, of one credit card that has an 11% interest rate which is “unheard of.”
“You can’t get that anymore. It’s like a lifeline,” she said.
According to the TikToker, the bank employee assured her the other cards would be fine, so she took the deal.
But later during a shopping trip, Jessica was horrified when none of her cards would go through at checkout.
“With not so much as a message in the app, a phone call, an email warning, they canceled every single credit card that I have with them,” she said.
After a frantic phone call with her bank, Jessica said she learned Bank of America reviewed all of her other cards and decided to shut down the accounts.
Now, she’s wondering how the company has the power to cancel all of her credit cards without even giving her a warning.
Outraged by the incident, Jessica told her followers: “I’ve got nothing left to lose guys.
“I was already hungry, but thank you Bank of Scamerica for making sure that I’d be starving.
“So that when it comes time to eat the rich, I’ll have plenty of room for you.”
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