(May 30, 2024) – A US Bank is now closing accounts and holding money according to a customer who claims they can no longer pay their bills.
A US Bank customer begged for answers after his account was closed, and $5,000 went missing from his savings.
Ryan White had an account with US Bank for 22 years without issue.
He even had his mortgage through the bank, but then last month, his account was suddenly closed, and more than $5,000 disappeared from it.
“US Bank, after 22 years, decided to deny me over $5,000 of my own money in savings without reason for over two weeks,” he wrote in a Facebook post.
“Is this legal? They, of course, still want my mortgage account.”
He said he had made five calls and four visits to the bank without luck.
“I was just as nice as I could be trying to figure out what’s going on in person, though I was a little disgruntled.
I was calm, nice, [and] cordial while explaining to them,” he said.
The bank told him the account would be formally closed on May 14, and they would send a check in the coming weeks.
“No explanation. No money. I cannot pay bills,” he added.
Luckily, he was able to get his money back, but he still wasn’t given a reason why the account was closed or why the $5,000 was withdrawn in the first place.
“These fools [are] up to some shady s*it, real shady people,” Ryan wrote.
“The [bank employee] told me not to worry about it.
I’m getting my money, so what does it matter?
“This all happened out of the blue. No reason, no change in life, and all nothing. Something happened, and they don’t want me to know, and I think it’s something I should find out.
Screw US Bank.
They owe me answers.”
Banks generally have the right to end customer relationships whenever they deem fit, often times without needing to provide an explanation.
Have you been personally affected by something similar? Leave your thoughts below.
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Other Economy News Today
A banker is now convicted for stealing money from customers while working at Bank of America over a 10-year period.
The personal banker was arrested after her years-long scam, resulting in nearly $300,000 being stolen, came to light.
Police in Seneca, South Carolina said they received a report in 2013 about missing money from an account with Bank of America.
The victim, who also reported the incident to the Customer Service department, told police he was missing around $30,000.
Investigators worked with Bank of America for several weeks after the crime was reported and learned that an employee who had been stealing money from several people in Oconee County.
The police said the victims would use the Bank of America location in Seneca as their primary bank and Bobbi Cortese was their personal banker.
Seneca Police investigators and the US Secret Service spent nearly a decade doing more interviews.
Meanwhile, Bank of America was given time to complete an internal investigation.
It was revealed that Cortese had stolen nearly $300,000 from four people while working at the bank.
Some of the money was in the victims’ bank accounts for life insurance payouts related to the deaths of their spouses.
Others had a lifetime of earnings that was supposed to be used for their retirement, said police.
Cortese would open accounts under the victims’ names without their knowledge or consent and would perform a “shell game.”
This is when a scammer uses the money from one victim to replace what she stole from another victim.
After investigating further, police said Cortese forged several documents and issued them to the victims to hide the theft.
She committed these acts for about four years while working at the Bank of America, said police.
Cortese was arrested in May 2023 and charged with four counts of breach of trust and two counts of forgery.
She was later fired by the bank, reports The-Sun.
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OMG!! The same thing is going on with my nephew. They said there was suspicious activity so it is under investigation and it had been over a month . They keep promising to send another card and if he doesn’t get the card they will send him checks. So we are not sure what is really on. He is falling behind in everything.
That is wild… keep us updated!
U.S. Bank is evil they did successfully steal 5000 in savings from me. Now they are trying to steal my home. Evil Evil company never trust them.
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