A Wells Fargo customer is now unable to access her money after a Tennessee branch refused to serve her for not wearing a mask.
After the customer requested for $200,000 to be withdrawn from her account, she was advised that the bank did not have the cash available for such transaction.
What’s worrisome is that banks claim customers are FDIC insured up to $250K, but holdings may not be available same-day.
Coincidentally, the bank is currently fighting a lawsuit for freezing a customer account after the bank failed to hand over $204,000.
Ethan Parker alleged he was denied access to his money with “little to no explanation.”
“Wells Fargo says it did nothing wrong when freezing $204,000 in a customer’s account – even though it’s partially relenting to lawyers who claim otherwise,” reports TDH.
Despite objecting to the claims, Wells Fargo is backing down in part, and will soon hand a $204,000 check over to Parker, reports Triangle Business Journal.
As for the Tennessee resident who has gotten X users, formerly known as Twitter, fueled about the incident, no further update has been provided yet.
In August, Wells Fargo froze new deposits in what seems to be one of its most painful scandals, affecting customers nationwide.
For the second time this year, Wells Fargo acknowledged that deposits were not showing up in customers’ accounts.
The disaster was overwhelming for many bank customers who had either recently been laid off or had fallen behind on all of their monthly expenses.
A Wells Fargo representative said the issue was affecting a “limited number of customers,” and that “the vast majority” of instances had been resolved before noon, while the “few remaining” would be resolved soon.
Also Read: Wells Fargo To Now Temporarily Close a Branch Until 2024
Other Banking News Today
TD Bank customers are now reporting being unable to use their money via ATM and debit card transactions.
Users on Downdetector say they have been unable to pull cash from the bank while others state debit cards have been declined despite having funds in their TD bank accounts.
“Still not working in PA! I can’t transfer or get any money out and I’m running out of gas and can’t get home,” said Amanda C. on Wednesday.
“8am no deposit showing. 9am $ available but payment with debt card declining. 12:50pm debit card still declining,” reports TD bank customer Natalie.
TD Bank said on Wednesday that the outage customers were experiencing in regards to delayed customer account activities has been resolved, however, customers are still reporting being unable to use their cards.
“My account is up to date – but I still cant use my card. This is insanity,” says Megan.
73% of reports coming in on Thursday have to do with TD’s online banking.
“TD should be waiving customers fees due to these egregious errors on their side.
There is absolutely no excuse for this to have occurred. I hope @SherrodBrown @ewarren and the other members of the Senate’s Banking committee are aware of TD’s problems affecting customer’s money,” said one concerned user online.
In a statement on Wednesday, TD Bank said: “This morning, TD experienced processing delays with the posting of previous day customer account activity.
Most customers could access their TD accounts via online and mobile banking but account balances may not have been up to date.
“We identified and resolved this issue and account balances and activity are being updated today.
All customer transactions will be posted and accounted for. We thank our customers for their understanding in this matter.”
Also Read: Customers Are Now Unable To Access Money From A Bank
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