A massive Bank of America glitch now drains accounts to zero as several customers report their money disappearing.
Around 12:45 PM ET, reports of problems at Bank of America surged on Downdetector, a site that tracks service outages.
Many customers expressed frustration over being unable to view their account balances, while others who could log in were shocked to find their balances at zero.
Bank of America has not yet responded to requests for comment regarding the situation, per ABC 7 News.
Several CNN employees with Bank of America accounts reported difficulty accessing their online accounts.
One customer received a message indicating that the current balance for one or more accounts “may be temporarily unavailable.”
One user noted on Downdetector, “Five accounts show zero balance, over 20K.”
Another mentioned that while he couldn’t log in, his wife could, but her accounts also showed no balance.
“Shows my debt just fine though,” commented another frustrated user.
On Facebook, users lamented over seeing their money suddenly disappear.
“PSA is anyone having issues with Bank of America right now because I logged in and it says I have zero balance and it can’t be,” said one user.
I had a little bit of money in there and it’s not letting me login.”
Another commented, “Yeah my checking and savings account says temporarily unavailable.”
Last year, Chase customers also faced an array of issues attempting to access their money, including being locked out from ATMs.
However, this isn’t the first time Bank of America has frozen customer bank accounts.
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