A couple claims that $90K AUD ($58K USD) has now vanished from a bank giant according to a new report from Daily Mail.
“21 year-old Elli Houston and 23 year-old Trae Murphy say they initiated a $90,000 AUD transfer, worth about $58,000 USD, out of their Commonwealth Bank account back in June.
The couple says the money, which was being sent to the Bank of Melbourne, initially bounced back and then vanished completely during a second attempt to transfer the funds,” reports DH.
“We’ve got evidence and transactions of money going into that account. We can show the transactions when we were last getting paid and then we transferred the money over into our savings account.
We can show them screenshots of our account sitting on $96,000. But from their end, it’s blank. They won’t help us.”
The bank says screenshots provided by the couple don’t line up with its own records – and says the couple’s account balance was never anywhere near $90,000.
“On examination of the images of the receipts provided, the documents differ from genuine CBA receipts and the receipt numbers do not exist in CBA’s records…
CBA confirms that the screenshots do not match CBA’s records of your accounts or the balance held in your accounts. No transactions of $90,000 were attempted on either 30 June or 4 July.”
The Bank of Melbourne has declined to publicly comment on the dispute.
During the ongoing dispute with the bank, the couple has leaned on an existing loan to keep their property.
“My partner and I have been together since we were 15 years old. We’ve saved for so long for this land and our goal was always to pay it off before we put a house on it so we could then travel.
And now, it feels like everything’s been taken from under us.”
A US Bank Is Now Preventing Families From Accessing Money
A US bank is now preventing families from accessing money, causing households to miss rent and fall behind on bills.
“This fourth day can’t reach customer service by chat or live agent. No transaction is allowed to go through although I have funds available. I can’t get groceries or Uber, idk what to do. Green dot has essentially stolen my money,” reports Tye Lanier.
More Green Dot Bank customers are speaking out against the bank in the latest scandal that has users trapped with no access to their money.
Many customers are having difficulty receiving a direct response from the bank’s customer service department, with many claiming to have been given the runaround.
“It been a month and I still haven’t been able to get my money from Walmart green dot. I have ask for a replacement card 4 time haven’t got a card yet my rent is due for last month and this month I think there trying keep my money,” says Marzell Land.
“From AZ have not gotten my money since Wednesday. I have a family and bills I have to pay. I know when they fix this problem I’m getting my money and I’m gone like the wind, this is not right,” reported Bobby Rivers.
“My funds are gone. I believe now the bank [Green Dot Bank] is holding it hostage. It’s my SS money and I can’t get it back, they keep extending the date.
I’ll get my new card with my money on it. This has been going on since August 1 and I was in the hospital when I was hacked…I want my money, it’s mine not yours green dot,” says Sandra Machuga, who’s reported to FrankNez before.
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