Bank of America now loses a customer’s money in the latest scandal after the user made a deposit of $33,000.
Brian Leonard, from Oakland, California, deposited 33,000 with a teller at his local bank but was alarmed when the transaction was never logged.
Leonard claimed that his local branch shut down just hours after he made the deposit that he then could not trace.
He said he transferred $33,000 from his Wells Fargo account to his Bank of America account to pay contractors for a kitchen renovation.
Leonard brought a cashier’s check to the Bank of America teller but thought his deposit was not posted as it did not appear in his account the next day, per ABC affiliate KABC-TV.
“And she said it would post that afternoon or next morning at the latest.”
Leonard claimed he then called the bank but a representative could not help him.
“The woman said that there was no record of the transaction so as far as she was concerned no transaction happened.”
After visiting the branch the next morning, to find it had closed, he visited another local branch that had also shut down.
Leonard claimed that he started to feel worried once he encountered the shuttered banks.
“When I realized the branch was closed and the teller that took my $33,000 cashier’s check is nowhere to be found my heart sank into my stomach.”
Leonard then said he went to a third branch that was open but the manager could not help him due to there being no record of the transaction.
The issue was resolved after Bank of America traced the deposit and issued the $33,000 into his account, but only after contacting the CEO.
Other Banking News Today
A US bank is now stealing customers money in what appears to be a blatant fraud scheme that locks users from their accounts after making deposits.
A Green Dot Bank customer who wishes to remain anonymous reached out to FrankNez to share their story.
“I found your info after reading your blog on the Green dot bank pending lawsuits.
I opened my account in June and received deposits in July through August totaling 2300+ dollars.
It’s October and I still haven’t received my money, I was even assigned a case number, gained access to the account after rigorous verification questioning only to be locked out of my account again and call disconnected because I couldn’t recall an old email on my account after they had been on the phone with me for close to an hour.
I’ve had no choice but to contact FDIC because I’m injured can’t work and I’m backed up in bills.”
Many customers are having difficulty receiving a direct response from the bank’s customer service department, with many claiming to have been given the runaround.
“It been a month and I still haven’t been able to get my money from Walmart green dot. I have asked for a replacement card 4 times and haven’t got a card yet. My rent is due for last month and this month. I think they’re trying to keep my money,” says Marzell Land, another Green Dot Bank victim.
Customers affected by Green Dot Bank fraud should report to the FDIC and Better Business Bureau.
Scammers have lent out ‘support’ emails on forums meant to trick users into contacting the bank’s support team — these are fake.
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