A US Bank Now Leaves Customers Unable to Pay Bills
A US bank is now leaving customers unable to pay their bills after freezing multiple accounts and holding money hostage.
“I have been trying to get a replacement card since August 5th and been given the run around. It’s now September and still no card.
They keep giving me one due date for the card to arrive after another and since that time another direct deposit have been deposited. I cannot pay bills or buy my medicine,” reported Eloise Hall to FrankNez on Friday.
Green Dot Bank users have reported multiple fraud incidents where the bank is prohibiting customers from gaining access to their money.
The bank, which is now facing a fraud allegations lawsuit, has left customers with no money from weeks to several months, many of which include retirees.
“My friend had this happen during covid. All Green Dot would say was that they weren’t giving him his money back, it was over three thousand dollars.
I had worked for almost 20 years at a bank and knew what they were doing was illegal. We first sent certified letters requesting return of his funds they went unanswered.
Eventually we reached out to the Attorney General and FDIC and once Green Dot was contacted by them they reached out to my friend telling him it was all a misunderstanding and that it was a computer glitch and that they would over night him a check for his balance, which they did, however they also told him he could never have another Green Dot account because of him going to AG and FDIC, not that he would want one.
The entire process took about 5 months but we didn’t give up and eventually got his money but he did lose his place to live in the meantime because he couldn’t pay rent or bills while they kept his money hostage.
I think they do that hoping people give up trying and they have their money on deposit”, reported Michele Weigand to FrankNez.
What Can Bank Customers Do?
Bank customers affected by this fraud should report directly to the Attorney General and FDIC.
The Better Business Bureau (BBB) is also well aware of multiple complaints from Green Dot customers.
“It been a month and i still haven’t been able to get my money from Walmart green dot. I have ask for a replacement card 4 time haven’t got a card yet my rent is do for last month and this month i think there trying keep my money,” says Marzell Land.
“From Az have not gotten my money since Wednesday I have a family and bills I have to pay. I know when they fixed this problem I’m getting my money and I’m gone like the wind, this is not right .🌋🌋🌋🤬🤬🤬. Just got done going through pandemic now this,” says Bobby Rivera.
I will continue to report on these fraud cases to raise awareness on these injustices.
Share this article to help those going through these painful occurrences.
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Related: The US Treasury Direct is Now Freezing Customer Accounts
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