Some US Treasury Direct (TreasuryDirect) customers have been unable to withdraw money from their accounts, leaving users livid after the three-day weekend.
Users can purchase securities directly from the US Treasury with TreasuryDirect.
However, big financial institutions have access to TreasuryDirect’s auction house which means they have priority over individual customers.
Similarly, JPMorgan Chase ATMs were down during Labor Day Weekend, with hundreds of reports still coming in the day after the bank said it had resolved its technical issue.
TreasuryDirect users claim the US Treasury Direct is not allowing them to access their funds, while others are experiencing login issues, making it impossible to access their accounts.
“Why they lie and steal my money. I can’t access site 7pm Sept 3rd wth, I expect a 20k reimbursement check. I have receipts,” says Alex, a TreasuryDirect customer.
“TreasuryDirect.Gov has been down (for Log-In) since Friday. Shameless,” says Jeff.
The latest reports have been coming from users in California, New York, Ohio, Wisconsin, Florida, Texas, Virginia, and Pennsylvania.
Last week I reported that the US Treasury Direct was freezing customer accounts, leaving users without access to their funds from weeks to months.
Tammarra Johnson reported to FrankNez that TreasuryDirect has frozen her account ever since she made a deposit going all the way back to April.
“My account has been frozen since April right after I deposited $1,500 from a settlement. I mailed in the required form from my bank that was needed to unlock my account and it is still locked.
It’s sad to know financial institutions are basically taking citizens money like times aren’t already hard.”
Customers Speak on TreasuryDirect Freezing Account
Just ten months ago, Samuel Clemens reported having a similar issue.
“I’ve been buying iBonds for 10 years. So earlier this year, 4 years after I opened some some proprietorship accounts, t direct finally comes back to me to query some of the registrations.
There’s no way to speak with them. Emails are ignored and written correspondence takes months.
In the meantime, my accounts are frozen, and I do not have access to my money. If this were a private business, fraud charges would be laid!
How about organizing a campaign to write to our congressional representatives to fix this? The IRS takes months to process returns, and the treasury can’t handle a simple savings program for citizens. It’s a national disgrace.”
“I’ve been fighting with WMC/Green Dot for over two years; they froze my account after I filed complaints for fraudulent charges.
I’ve sent everything they’ve asked for, THEY NEVER FOLLOW THROUGH. SAME THING WITH NETSPEND, ALL ACCESS.
THEY BOTH HAVE MY MONEY AND WONT GIVE IT BACK,” reported Deborah Morrison to FrankNez on Friday.
Beth Williams, 78, says she has been a WMC cardholder for 10 years now and has been unable to gain access to her WMC/Green account since August 4.
Is something happening with the US Treasury and banking sector? Or is this all just a coincidence. Leave your thoughts and opinions in the comment section down below.
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