A JPMorgan customer lost $30,000 in a new banking scheme, which the bank says the customer will not be reimbursed.
Milissa Ferrari says she recently received a text message and a call from someone whose phone number matched the customer support number on her Chase debit card, reports the Portland-based television news station KOIN 6.
“I got a phone call with the very recognizable Chase voice of a female saying that there was potential wire fraud on my account and that I needed to press 1 to speak to a fraud agent.”
After pressing 1, Ferrari was connected to a scammer and began handing over personal details on her bank account.
After a few hours, the scammer told Ferrari to go to her bank in person to “unlock her account,” which she immediately did.
According to Ferrari, a teller at the bank said the account appeared to be fine.
“They’re giving me reassurance that everything looked fine. And I walked out of the door not realizing that I was now launching this whole scheme on the part of someone on the phone that didn’t work for Chase.”
The scammer promptly sent $30,000 in wire transfers out of Ferrari’s account in the span of seven days. Ferrari says she then went to a different branch, where a representative said Chase had failed her.
“She looked at me and said, ‘I am so sorry we failed you. I’ve talked with the other branch and I know what happened to you there. We should have closed your account that very first day.’”
In a statement, JPMorgan Chase says it tried to recover the funds and has sympathy for Ferrari, although the bank will not reimburse her account.
“These types of scams are heartbreaking. As soon as Ms. Ferrari reported the scam we tried to get her money back but we were not successful.
We urge all consumers to protect their accounts by never sharing personal information with someone they don’t know. Banks will never call, text or email asking customers to send money to themselves or anyone else to prevent fraud, but scammers will.”
Other JPMorgan Banks News Today
This is not the banks first scandal closing or freezing accounts without warning or explanation, but more on that later.
JPMorgan Chase canceled vaccine skeptic Dr. Joseph Mercola’s business account and the personal accounts of Mercola Market’s CEO, his wife and the company’s CFO, according to documents obtained by the Daily Caller News Foundation.
“Mercola Market is a Florida-based health business, and Chase abruptly closed its accounts for unspecified reasons, according to the documents. Chase sent the letters on July 13, notifying the company it had until September 10 to shut down account operations and informing CEO Steven A. Rye and his wife, as well as CFO Amy Legaspi, that they have until August 11 to close their personal accounts and open new ones at another bank,” says Daily Caller.
“After careful consideration, we decided to close your accounts because of unexpected activity on this or another Chase account,” the letters stated.
“I was told for legal reasons they cannot tell me why they are closing the accounts,” a Chase representative told Rye in a voicemail.
The representative told Rye to send him the letters he received to begin the process of restoring the accounts but repeatedly stressed there was no guarantee that the effort would be fruitful. “We are going to try because you’re a good client of our institution,” he said.
“I believe they cancelled all of the accounts because of Dr. Mercola’s (our employer) opinions,” Rye told the DCNF. “He … co-authored the best selling book The Truth About COVID-19 which exposed the likelihood that this virus was engineered in a laboratory funded by the NIH. He correctly predicted the vaccines would not prevent transmission or infection of COVID-19. He has been directly censored by the Biden administration and is being targeted by politically weaponized agencies.”
“For privacy reasons, we can’t discuss customer relationships, but we don’t close accounts because of political affiliations, and we didn’t do so in this case,” Chase told the DCNF on Wednesday.
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