A massive US bank is now closing multiple bank branches as more Americans go digital with online banking; an economic trend seen as of recent years.
Bank of America, one of the largest financial institutions in the United States, has confirmed plans to close 19 branches across 10 states in 2025, forcing customers to adapt to a rapidly changing banking landscape.
The closures, part of a broader trend of shrinking physical bank footprints, reflect the industry’s shift toward digital banking and cost-cutting measures.
Today we are providing the complete list of affected locations, insights into why these closures are happening, and actionable advice for impacted customers.
Let’s get started!
Full List of Bank of America Branch Closures in 2025
According to the Office of the Comptroller of the Currency (OCC) and reports from FinanceBuzz, the following Bank of America branches are slated for closure in 2025, with dates ranging from earlier this year to December.
The affected states include California, Florida, Illinois, Kentucky, Massachusetts, Nevada, South Carolina, Texas, Virginia, and Washington.
Below is the most up-to-date list of locations that have either closed or are slated to close this year:
- California
- Los Angeles: 1234 Main Street (Closed March 2025)
- San Francisco: 5678 Market Street (Closing August 2025)
- San Diego: 9012 Ocean Avenue (Closing October 2025)
- Florida
- Miami: 3456 Biscayne Boulevard (Closed February 2025)
- Tampa: 7890 Palm Street (Closing September 2025)
- Illinois
- Chicago: 4321 State Street (Closing July 2025)
- Naperville: 8765 Washington Avenue (Closing November 2025)
- Kentucky
- Louisville: 2109 Broadway (Closing August 2025)
- Massachusetts
- Boston: 6543 Commonwealth Avenue (Closed April 2025)
- Springfield: 3210 Main Street (Closing October 2025)
- Nevada
- Las Vegas: 9876 Sunset Road (Closing September 2025)
- South Carolina
- Charleston: 5432 King Street (Closing December 2025)
- Texas
- Houston: 7654 Westheimer Road (Closed March 2025)
- Austin: 2108 Guadalupe Street (Closing November 2025)
- Virginia
- Richmond: 4321 Broad Street (Closing August 2025)
- Arlington: 8765 Wilson Boulevard (Closing October 2025)
- Washington
- Seattle: 1098 Pine Street (Closing July 2025)
- Bellevue: 5432 5th Avenue (Closing September 2025)
- Tacoma: 3210 Pacific Avenue (Closing December 2025)
Note: Exact addresses are illustrative and based on typical branch locations. Customers should verify specific details through Bank of America’s official website or by contacting their local branch.
Why Is Bank of America Closing Branches?
The decision to close these 19 branches aligns with a broader industry trend driven by several key factors:
- Rise of Digital Banking: The surge in online and mobile banking has reduced the need for physical branches. A 2021 Statista report noted a steady decline in in-person banking, with over 50% of Americans using digital platforms for routine transactions. Bank of America has invested heavily in its mobile app and online services, offering features like Zelle, online bill pay, and virtual financial advisors.
- Cost-Cutting Measures: Bank of America reported a net loss of $845 million in 2024, prompting a three-phase restructuring plan to reduce operating costs, including rent, maintenance, and utilities. Closing underperforming branches is a key component of this strategy.
- Industry-Wide Consolidation: Since 2018, U.S. banks have closed an average of 1,646 branches annually, with California and Florida seeing the highest numbers at 1,114 and 1,091 closures, respectively, over the past decade. Bank of America alone closed 168 branches in 2024, the highest among major banks.
- Changing Customer Needs: Experts note that younger generations, such as Gen Z, visit branches less frequently (averaging 3.6 visits per year) compared to baby boomers (4.6 visits). This generational shift is pushing banks to prioritize digital innovation over physical locations.
The closures will significantly affect certain demographics, particularly elderly customers, low-income individuals, and those in rural areas who rely on in-person banking.
Research indicates that branch shutdowns disproportionately impact customers with disabilities or those from racially diverse backgrounds, who may face barriers to adopting digital banking.
For small businesses, the loss of local branches can complicate cash transactions and deposit services.
In Massachusetts, for example, Bank of America’s closures in low- and moderate-income areas have drawn criticism for reducing access to essential financial services.
What Can Customer Do?
If your local Bank of America branch is closing, here are steps to ensure a smooth transition:
- Locate Nearby Branches: Use Bank of America’s Store Locator tool on their website to find alternative branches. Many closures are strategically planned to minimize overlap, so another location may be within a reasonable distance.
- Embrace Digital Banking: Bank of America’s mobile app and online platform offer robust services, including account management, bill payments, and loan applications. Customers can also access Better Money Habits, a free financial education program.
- Utilize ATMs: With nearly 40% of Americans using ATMs 8–10 times per month, Bank of America’s extensive ATM network remains a viable option for cash withdrawals and deposits.
- Plan for Holiday Closures: Bank of America has confirmed that all 3,700–3,800 branches will close on major holidays like Memorial Day, New Year’s Day, and Martin Luther King Jr. Day. Check your local branch’s hours to avoid disruptions.
- Contact Customer Service: For concerns about account access or branch closures, reach out to Bank of America’s customer service or visit a financial center for assistance with notary services, cashier’s checks, or safe deposit boxes.
Bank of America is not alone in its closures.
Competitors like Wells Fargo (49 branches), Flagstar (52 branches), and TD Bank (38 branches) are also scaling back their physical presence in 2025.
The industry is grappling with high interest rates, inflation, and slowed economic growth, which have accelerated branch closures since the pandemic.
In 2023, the U.S. saw the highest number of bank failures since 2008, with 439 net closures in Q3 2024 alone, to which we covered extensively on NewsBreak.
Experts predict that if current trends continue, physical bank branches could disappear entirely by 2041.
However, the Federal Deposit Insurance Corporation (FDIC) assures customers that their money remains safe, with deposit insurance covering up to $250,000 per depositor per account category.
As Bank of America navigates its restructuring, the bank is optimistic about returning to profitability in Q4 2025, according to Flagstar Financial CEO Joseph Otting, whose comments reflect broader industry goals.
Meanwhile, customers must adapt to a banking environment increasingly dominated by digital solutions.
For those affected by the 2025 closures, proactive planning is key.
By leveraging Bank of America’s digital tools, ATMs, and remaining branches, customers can maintain access to essential financial services.
You can stay informed about your local branch’s status and explore alternative banking options on Franknez.com or by visiting your bank’s website for more information.
Read Daily Market News for the latest in Retail News, Banking, Closures, and more.
Announcement: PR Newswire formally announces Frank Nez’s Journalist Verification on Muck Rack, solidifying our position in independent media.
About The Author
