In today’s digital world, where everything is becoming more automated and efficient, creating a digital waiver agreement is becoming an important task for many companies and organizations. Waiver agreements are used to protect companies from potential legal issues related to customer or attendee participation in various events or activities. In this article, we will look at how to create an effective digital waiver agreement for use in the United States. 

Document Content 

Before you start generating a digital waiver agreement, you need to clearly define the goals and requirements of your company or organization. It is important to understand what risks you want to avoid and what data needs to be collected from customers or participants.  

A digital release of liability form should contain certain information that will protect your company in the event of disputes or legal issues. Such information may include: 

  • Risk and consent statement. A clear statement of the potential risks associated with participation in the event or activity and an acknowledgment of the client’s or participant’s consent to those risks. 
  • Personal Information. The participant’s name, contact information, and other personal information are required for identification purposes. 
  • Signature. The digital waiver agreement must include a signature mechanism that will confirm the participant’s consent to its terms. 
  • Date. The date the waiver agreement is signed is also an important part of the documentation. 

Before you start using the digital waiver agreement on an ongoing basis, it is important to test it thoroughly and edit it as necessary. Make sure that all required fields are filled out correctly and that the information is presented clearly and understandably. 

Criteria for Selecting Software for Digital Waiver Agreements 

When selecting a waiver app, it is important to consider several key criteria to ensure that the signing process is conducted efficiently and safely. Here are the main selection criteria: 

  1. Data security. Ensure that the software you choose provides a high level of data security, as digital agreements can contain sensitive information. 
  2. Ease of use. The platform must be intuitive and easy for your staff and customers to use. 
  3. Signature capability. Make sure the software provides various signature methods such as electronic signature, smartphone signature, etc. 
  4. Integration with other tools. Check if the software can integrate with other business tools such as CRM systems or document management systems. 
  5. Analytics and reporting. Some platforms provide analytics tools to track the status of agreements and other metrics, which can be useful for process management. 
  6. Cost. Estimate the cost of using the software, including monthly or annual fees, as well as possible additional costs for additional features or usage volumes. 
  7. Customer Support. Ensure that the selected software provides reliable customer support, including the availability of online chat, phone support, or email. 
  8. Compliance with legal requirements. Check that the selected software complies with legal requirements, especially concerning data protection and electronic signatures. 
  9. User reviews. Browse through user reviews of the software to get an idea of its reliability, performance, and customer satisfaction. 

Here is an overview of popular waiver software products: 

  • PandaDoc is a powerful document management and e-signature platform designed to automate the process of signing documents, including digital waiver agreements. Its extensive functionality includes an intuitive interface, integration with popular CRM systems, and a high level of security. In addition, PandaDoc provides analytical reports and supports integration with various services, making it one of the leaders in the digital agreements market. 
  • DocuSign is one of the most well-known services for electronic signatures, which also provides tools for creating and managing digital agreements. Its widespread use in business environments, high level of security, and the ability to integrate with popular services make it an attractive choice for companies. 
  • HelloSign is an easy-to-use electronic signature service that also enables users to generate and manage digital agreements. Its benefits include ease of use, fast agreement creation, and integration with popular cloud storage services such as Google Drive and Dropbox. 
  • Adobe Sign is an electronic signature service developed by Adobe that provides a wide range of features for creating and managing digital agreements. Its integration with other Adobe products, advanced authentication capabilities, and high level of security make it an attractive choice for companies using other Adobe products. 
  • SignNow is another popular e-signature service that provides simple and effective tools for creating and signing digital agreements. Its benefits include ease of use, extensive customization options, and integration with popular cloud storage services. 

Selecting an online waiver solution is an important step for your company or organization. Through careful consideration of your needs and analysis of the software market, you will be able to choose the most suitable option that will meet your requirements and expectations. 

Staff and Customer Education 

Once a digital waiver agreement has been drafted, it is important to provide training to your staff on how to use it. In addition, event participants or customers should be provided with clear information about the signing process and their rights and responsibilities concerning the agreement. 

Storage and Updates 

Digital waiver agreements must be stored in a secure location under data protection legislation. This includes the use of secure servers or cloud storage, taking into account all necessary security measures. You should also ensure that these agreements are restricted to authorized employees only. 

It is also important to regularly update digital waiver agreements to reflect the current requirements and policies of your company or organization. This may include changes in legislation, security policies, or procedures that may affect the content of the agreement. Updating your waiver agreements will help ensure that they are up-to-date and in line with current requirements and standards. 


Drafting an effective digital waiver agreement requires careful planning, understanding the requirements, and using specialized tools. By following the above steps, you can ensure that your company is protected from legal issues and provide security for participants in your events or activities.